Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Stake Casino encourages all Australian players to make informed choices, set personal limits and seek support if gambling stops feeling manageable.

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Gamble for entertainment

Casino games are based on chance, and every result is uncertain. You may lose money, even when you use a strategy or have experienced previous wins. There is no reliable way to predict a result, guarantee a win or recover losses through further gambling. Treat any money used for gambling as an entertainment expense, and only spend what you can comfortably afford to lose.

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Gambling should not be used to pay bills, manage debt, replace employment income or improve a difficult financial situation. A win is never guaranteed, and chasing a loss can lead to greater financial and emotional pressure. Consider the cost of gambling alongside your other regular expenses, and make your gambling budget after essential costs have been covered.

Basic principles for safer play

Only gamble if you are aged 18 or over and legally permitted to do so in your location.
Decide how much time and money you can spend before you begin.
Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
Never borrow money or use credit to gamble.
Do not chase losses or increase your stakes to try to win back money.
Take regular breaks and avoid playing for longer than planned.
Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances.
Remember that previous results do not change the odds of future games.
Avoid gambling as a response to financial, personal or emotional problems.
Keep your gambling private from children and prevent other people from accessing your account.

If gambling is no longer enjoyable, or if you feel unable to stay within your planned limits, stop playing and consider using an account restriction or self-exclusion option where available.

Recognising when gambling may be a concern

Gambling harm can develop gradually. You may not notice a problem immediately, particularly if you sometimes win or believe that a big win is close. Paying attention to changes in your behaviour, mood and finances can help you act early. One sign on its own does not necessarily mean that you have a gambling problem, but several signs may indicate that support would be useful.

Possible warning signs

Spending more time or money gambling than you originally intended.
Trying to reduce or stop gambling but finding that you cannot.
Increasing your stakes because smaller bets no longer feel satisfying.
Chasing losses or feeling that one more game will change your situation.
Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
Hiding gambling activity, losses or transactions from family, friends or other people.
Borrowing money, selling possessions or missing payments to fund gambling.
Feeling anxious, irritable, guilty or low when you are not gambling.
Arguing with people close to you because of gambling.
Missing work, study, appointments or personal responsibilities.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Continuing to gamble despite financial, relationship, work or wellbeing problems.

If any of these signs feel familiar, taking a break is a sensible first step. You do not need to wait until a crisis to ask for help. Speaking with someone you trust or contacting a qualified gambling support service can help you understand your options without judgement.

Tools to help you stay in control

Responsible gambling tools can help you plan your play and create space between an urge to gamble and the decision to continue. The controls available may depend on the account, product or applicable requirements. Review the settings available through your account and choose limits that reflect your personal budget, not the amount you hope to win.

Consider using the following controls

Deposit or spending limits that restrict the amount added to your account over a selected period.
Loss limits that help cap the amount you are prepared to lose.
Wagering or bet limits that reduce the size or frequency of play.
Session reminders that show how long you have been active.
Time limits or scheduled breaks to encourage regular pauses.
A temporary time-out when you want to step away for a defined period.
Self-exclusion when you need to prevent access for a longer period.
Account history and transaction information to help you review your activity.
Device, payment and account security measures to reduce unauthorised access.

Set limits before you start playing. A limit should be low enough to remain affordable even if you reach it. Do not treat a limit as a target to spend. If a limit is reached, accept the result and stop for the relevant period rather than looking for another way to continue.

A break or self-exclusion request should be taken seriously. Do not create another account, use another person's account or ask someone else to place bets for you during a restriction. If you share devices or payment methods, take reasonable steps to prevent access to gambling services. You can also remove saved payment details, use blocking tools on your devices and ask a trusted person to support your plan.

Account and personal security

Use a strong, unique password and keep your login details confidential. Do not allow other people to use your account, and contact the relevant support team through the available account channels if you believe your account has been accessed without permission. Keeping your account secure is part of maintaining control over your gambling activity.

Getting help and support

You can ask for help whether you are concerned about your own gambling or someone else's. Support is available for financial stress, relationship difficulties, emotional distress and the practical steps involved in reducing or stopping gambling. A qualified counsellor can help you make a plan that suits your circumstances.

Where to start

Stop gambling for now and move away from the account, app or website.
Tell a trusted family member, friend or support person what is happening.
Review your recent gambling and financial activity so you can understand the effect it has had.
Use available account limits, time-outs or self-exclusion settings.
Contact a recognised gambling counselling or support service in Australia.
Speak with a financial counsellor if gambling has affected bills, debts or other financial commitments.
Arrange support from a health professional if gambling is affecting your mood, sleep or relationships.

If you feel overwhelmed, unsafe or at immediate risk of harming yourself or another person, seek urgent assistance from local emergency services or a crisis support service. Your immediate safety comes first. Gambling concerns can be treated, and asking for help is a positive step rather than a failure.

Support for family and friends

Gambling can affect people around the player. If someone close to you is gambling in a way that causes concern, choose a calm time to discuss what you have noticed. Focus on the behaviour and its effects rather than blame. You can encourage professional support, protect shared finances where appropriate and seek counselling for yourself. You are not responsible for controlling another person's gambling, and you should also protect your own wellbeing.

Stake Casino provides responsible gambling information and may offer account controls intended to help players manage their activity. These tools are not a substitute for professional advice and cannot remove every risk associated with gambling. Please use them alongside a realistic budget, regular breaks and support from people or services you trust.